NO MORE IMPERSONAL ECOMMERCE FULFILLMENT
Retail and ecommerce fulfillment of dry goods for B2B and B2C in the Bay Area is our business; personalized customer service is our passion.
3PL That Personalizes Your FBM Service
Picking
For third party fulfillment companies, the process ultimately begins with picking. When your ecommerce order is entered into a 3PL’s warehouse management system (WMS), a packing slip is created that gives the locations and quantities of each ecommerce item needing fulfillment. 3PL team members then collect the products from their designated location.
Packing
With all the picked items in hand, the 3PL team prepares the ecommerce products for shipment and fulfillment. This includes choosing the best packing materials to protect the ecommerce products and keep the packages as small and light as possible to save your business money. This packaging can include, but is not limited to, boxes, bubble wrap, and polybags. It also depends on your ecommerce fulfillment preferences and what the 3PL has in stock. Some ecommerce sellers choose to use custom packaging to highlight their brand.
Tracking and Monitoring
Our warehouse management system tracks and monitors every piece of ecommerce inventory every step of the way.
For West Coast third party fulfillment companies, which often handle high volumes of imports and exports due to proximity to major ports, efficient package tracking is especially critical to manage the complexities of international logistics and meet the expectations of global clients.
Kitting
Our kitting services bring together multiple items into one neatly packaged, ready-to-ship solution, customized to your specifications. By streamlining assembly and packaging, we help improve efficiency, reduce shipping costs, and enhance the customer experience. Whether it’s gift sets, product bundles, or subscription boxes, we handle the complexities so you don’t have to.
Small Package Shipping with UPS and FedEx
No packages are too small and we collaborate with UPS and FedEx to get small packages to the right doorsteps.
Rush Service
Whether it’s the holiday rush, a recall replacement or a last-minute sale, we are a Californian fulfillment center that proudly gets your inventory to your customers on time and on-budget.
Marking/Labeling
We purchase and print all shipping labels, a key element in all third party fulfillment logistics. When inventory contains hazardous material, we remain compliant with California and nationwide fulfillment regulations when it comes to marking and labeling, so your ecommerce products are stored and delivered properly without accident or incident.
Transfers
Part of our inventory management includes moving product from one warehouse location to another or between storage units within the same warehouse.
Same-Day Local Service Options
Bay Area logistic companies like Westhub offer same-day shipping and delivery. By utilizing this service, your customers know you are a brand that can fulfill their last-minute needs and instant gratification. That’s the beauty of brand building in ecommerce fulfillment.
SMARTParcel™ Shipping
Through third party fulfillment companies, SMARTParcel™ offers a process that skips the headaches and constantly changing regulations and pricing of the US Postal Service. Benefits of SMARTParcel™ include the elimination of:
• Fuel surcharges
• Residential surcharges
• Delivery area surcharges to residential addresses (DAS)
• Delivery area surcharges to commercial addresses (DAS)
• Surcharge to a residence in a DAS (pay both charges)
• Address correction fee
• Saturday delivery fees
Source: Smartparcel.us
A Special Message to Amazon FBM Sellers
With over 300 million active members worldwide, and the leading online retailer in the United States, Amazon has become one of the largest sales channels for most US sellers. In turn, with the number of sales options for sellers significantly increasing on Amazon, so too do the complications. That’s why fulfillment by merchant (FBM) is the better choice for your fulfillment needs.
With FBM, we manage all picking, packing, and shipping methods. You can still advertise products on Amazon and other platforms, and through our API connection, we can receive and fulfill the orders.
Our expertise in ecommerce fulfillment services can help optimize your sales channels, and save your business time and money while you still sell through Amazon.
Our personalized approach goes beyond other third party fulfillment companies and has drawn the attention of so many Amazon sellers. We manage your relationship with Amazon, keep track of your orders, and calculate when additional products need stocking.
Amazon’s Strict Requirements
When receiving products from sellers, FBA variables, from the product UPC code to how those products are packaged to the bulk shipping requirements, add up—both financially and time spent. Our 3PL conducts FBM by taking your inventory directly from the manufacturer and preparing it for Amazon bulk delivery.
Avoid or lessen financial penalties.
Products that are not prepared according to Amazon requirements are subject to monetary penalties called chargebacks. Chargebacks can arise from issues such as improper product preparation, missing designated delivery windows, failing to provide the correct Advanced Shipping Notification (ASN), or submitting inaccurate purchase order information. These penalties can be a flat fee or a percentage of your gross sales on Amazon. Our 3PL services are specifically designed to help FBM sellers minimize or eliminate these chargebacks, ensuring smooth operations and compliance with Amazon’s requirements.
More inventory control.
FBM sellers retain greater control over their inventory compared to FBA, where a large portion of stock is sent to Amazon’s fulfillment centers. Our 3PL solutions enhance this control by allowing you to manage and store inventory more flexibly. You can keep track of demand and adjust your inventory levels efficiently, giving you a strategic edge over competitors by avoiding the constraints of Amazon’s storage requirements.
Lower storage fees, higher cost savings.
Our 3PL offers lower storage fees and substantial cost savings compared to Amazon’s rates. FBM sellers can leverage our cost-effective storage solutions by shipping products to Amazon only when necessary, avoiding extended periods of storage fees. We also provide cross-docking services, allowing suppliers to ship directly to our warehouse, where we handle packaging and shipping to Amazon as needed.
LTL and FTL freight services.
Whether you’re shipping large volumes or smaller, more frequent loads, our LTL and FTL services are tailored to meet your needs. Our reliable and timely delivery solutions are ideal for FBM sellers, ensuring that your shipments align with Amazon’s rigorous fulfillment requirements.
Custom branding.
Branding is essential for creating a distinctive business image. With Westhub Logistics 3PL, we offer customized packaging solutions to enhance your brand's visibility. This service is particularly valuable for FBM sellers looking to create a unique presentation for their products, ensuring they stand out in the marketplace.
Personal customer care.
Communicating with Amazon has been proven to be difficult, with having to call into the same 800 number as consumers. With Westhub, you have a dedicated associate prepared to answer all questions. We have an onboarding process specific to FBM, and will be in frequent communication before and after product launch. We handle both B2B and B2C fulfillment, resulting in one ecommerce fulfillment services partner for all sales channels.
A premier fulfillment partner
From a Target distribution center in San Francisco to a Walmart West Coast fulfillment center to an Amazon fulfillment center in California, we’re bringing personalized customer service to the country’s big-box retailers.