How Do Micro Fulfillment Centers Work, and Do You Need Micro Warehousing?
Jun 12

In the fast-paced world of logistics and supply chain management, there’s an increasing demand for Bay Area 3PL providers to facilitate product deliveries faster than ever before. With the way technology has democratized virtually everything, customers now expect fast, hitch-free deliveries of their products at little to no cost. As a result, ecommerce businesses are constantly exploring emerging ways to remain as competitive as possible and optimize their supply chain. Bottomline: customers want to get more control over how and when they receive their goods.

One key way to maintain customer satisfaction in this environment of evolved expectations is by the management of micro fulfillment centers. This article dives into what micro fulfillment centers are and how they work. It will also explore their functionality, advantages, potential drawbacks, and whether adopting micro warehousing benefits your business, especially in today’s supply chain. 

What Are Micro Fulfillment Centers?

A micro fulfillment center (MFC) is a small-scale, highly automated warehouse facility located close to end customers. These centers are specially designed to streamline and expedite the order fulfillment process for e-commerce businesses, reducing cost and transit times. 

These centers represent a shift towards a more responsive solution for e-commerce businesses to meet the growing demand for efficient delivery. As such, 3PL companies provide an important role in facilitating this unique strategy.

How Does Micro Fulfillment Work?

Micro fulfillment centers revolutionize the order fulfillment process by integrating both advanced technology and strategic locations. Here’s an expansive look at how the process works:

  • Order receipt. As soon as a customer places an order, it is received by the center’s management system, which then checks the item’s availability. 
  • Item retrieval. Automated storage and retrieval systems (AS/RS) quickly locate and retrieve the ordered item from stored locations. 
  • Quality checks. The ordered items are then brought to a central location and thoroughly checked to ensure they’re in perfect condition. 
  • Packing. The items are then sent to an automated station, where they are packed according to order requirements. Some of these orders can be either picked up locally by customers or sent out for delivery.

Bay Area 3PL providers such as ourselves leverage MFCs to enhance their service offerings to a diverse client base. As such, west coast fulfillment services have the advantage of scaling their business without the need for large, centralized warehouses.

Micro fulfillment centers represent a significant shift in the logistics landscape. Integrating advanced automation and strategic placement offers a fast, efficient, and cost-effective solution for meeting the growing demands of e-commerce.

Traditional Warehousing vs Micro Fulfillment Centers on West Coast

You might wonder what the difference is between micro fulfillment centers and the typical warehouse setup that logistics companies in California are used to. While they may appear similar, they aren’t. 

Here’s how they differ:

  • Location and size. Traditional warehouses are typically located on the outskirts of cities or in industrial areas, and large-scale facilities are designed to store vast quantities of inventory and supplies. On the other hand, micro fulfillment centers are situated in urban or suburban areas, close to end users and customers. As the name suggests, these facilities are smaller in scale and designed to take care of high-frequency, low-volume orders. 
  • Technology and automation. Many traditional warehouses may use automation, but they heavily rely on manual processes. However, micro fulfillment centers heavily utilize AS/RS, robotics, and even A.I. for order processing within hours. 
  • Operations. Traditional warehouses serve broad geographical areas, which might impact delivery times. Micro fulfillment centers, however, are set up within urban and suburban areas, significantly fostering faster delivery. On the plus side, they are easily scalable to meet changing demand patterns. 

Traditional warehousing and micro fulfillment centers each offer unique advantages and are suited to different business needs. However, when you consider the rapidly changing landscape of supply chain management, you must consider setting up a fulfillment center to take care of the increasing demands of your customers.

Benefits of Micro Warehousing and Micro Fulfillment Centers

Micro warehousing and micro fulfillment centers offer numerous advantages that can significantly enhance the efficiency and effectiveness of logistics operations. They include the following:

Enhanced customer service

One of the obvious benefits of micro warehousing and fulfillment centers is the potential to improve customer experience through faster deliveries. According to reports, this reduces cost per order by 75 percent. Additionally, customers can easily return, request refunds, and exchange more quickly.  

The ability to process and deliver orders faster translates to customer loyalty, a competitive advantage in today’s world. This is especially important for bustling cities along the west coast such as Sacramento, San Francisco, San Jose, and Stockton.

Cost-effective option

Another benefit of micro warehousing is the cost-effectiveness of establishing one. A typical warehouse is expensive to set up and operate, and small and medium-scale businesses may not have the finances or resources to have storage of such scale.

With a micro fulfillment center, businesses can offer their customers faster and more seamless delivery without breaking the bank. 

Another standpoint that should be examined is the delivery expenses. Consider this: shorter delivery routes can significantly increase your savings on gas and other transportation costs. West Coast fulfillment centers can take advantage of this to lower their operational costs.

Potential of scalability

Micro fulfillment centers can seamlessly scale operations up or down depending on season demands and market trends. This often provides the flexibility you usually don’t see  with traditional warehousing. 

These centers can be expanded, allowing logistics companies in California to grow rather than throwing all their finances into elaborate warehouses. 

Increased sales

Think about it; setting up a micro fulfillment center will eliminate these two aspects of the supply chain: longer delivery times and jacked-up delivery prices. When people learn that they can even get same-day delivery for their ordered items, they convert more, which will drive up your sales and revenue.

If you keep this up, you can scale up your business while providing efficient customer support.

Environmental benefits

West Coast e-commerce businesses usually don’t consider this, but setting up a fulfillment center inspires shorter delivery routes. This efficient operation contributes to a lower carbon footprint, supporting environmental sustainability goals.

More so, advanced technology and automation lead to more energy-efficient operations than traditional warehousing. 

Improved Inventory Management

Advanced inventory management systems provide real-time tracking of stock levels, ensuring that inventory is always optimized. This is crucial for Bay Area 3PL providers who need to maintain high service levels. Predictive analytics and AI tools help forecast demand, ensuring that popular items are always in stock and reducing the risk of overstocking or stockouts.

In conclusion, micro warehousing and micro fulfillment centers present a modern, modular, and efficient solution to logistical challenges. Embracing these centers’ advantages can enhance your service offerings, reduce costs, and improve customer loyalty. 

Challenges of Micro Warehousing and Micro Fulfillment Centers

We’ve critically explored the advantages of adopting fulfillment centers in partnership with 3PL companies in California. However, it is also essential to look at the drawbacks you’ll face when adopting this logistical strategy: 

Requires constant inventory replenishment

Micro fulfillment centers are not designed to store large amounts of inventory at a time. This means replenishment can pose a drawback. Most of these centers, by design, can only hold inventory for about 56 hours’ worth of operations. 

You need to be proactive about the automation systems you have in place to notify you when you need to restock items. You also need to consider the cost of transporting goods from the production plant to the fulfillment center.

Unpredictable consumer demands

Another drawback to these fulfillment centers is that customer demands are constantly changing. You cannot accurately predict consumer behavior regarding demands. For instance, if you initiate influencer marketing for your products and there’s a surge of demand at Amazon or Target, can your fulfillment center take care of these demands as fast as possible?

Dependent on customer location

One of the apparent benefits of micro fulfillment centers is that they are close to the end customers. However, that could also be a challenge if these customers move from one location to another.

You must be watchful about your vast customer profiles and readjust your strategy accordingly.

Partner with a 3PL Provider Today

For businesses that lack the resources to set up their own micro warehousing and fulfillment centers, partnering with a 3PL provider like Westhub Logistics can be the ideal solution. At Westhub Logistics, we practice a client-first approach, standing out with an unprecedented standard for personalized 3PL services.

Our goal is to listen to your needs and provide unique solutions. From streamlining operations and enhancing customer satisfaction to driving cost efficiencies, our 3PL solutions offer a pathway to making e-commerce returns more profitable in the long run. 

We excel in crafting customized fulfillment plans by Amazon (FBA), ensuring you pay only for the needed services and eliminating unnecessary expenses.

If you need logistics support, we’d love to hear from you. Our team is ready to help you optimize your supply chain and elevate your business performance. Explore our service offerings, call us today at 408-585-9346, or email us at sales@westhublogistics.com. Partner with Westhub Logistics and step into efficient, cost-effective logistics solutions.

Take the next step